BBG Bootsbau Berlin GmbH
Official Partner: 
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Customer Survey:

Please complete the following form and help us to improve our products and services for you. Privacy statement 
.
Which product did you purchase recently?  

How would you assess the purchased product?
++
+
0
-
--
Craftmanship
well
badly
Price-performance-ratio
well
badly
Design
well
badly
Longevity
well
badly

The advice and service to our customers are most important. Have you been satisfied with the advice and service you got regarding your purchase?
++
+
0
-
--
Delivery times
well
badly
Call back behavior
well
badly
Employee responsebility
well
badly
Employee kindlyness
well
badly

Did you ever use our regatta service already once?
 yes
no 

  
Have you been satisfied with our service?
 yes
no

Unfortunatly do we sometimes have warranty claims, as well, which we allways try to procceed as quick as possible.
Did we manage it in your case?
++
+
0
-
--
Reaction time
well
badly

Employee responsebility
well
badly

Employee kindlyness
well
badly

  
We are always endeavor to arrange the appearance of BBG as clear as possible.
How did that succeed to us?
++
+
0
-
--
Topicality of the Website
well
badly

Information content of the Website
well
badly
Comprehensibility of the boat price lists
well
badly

Comprehensibility of the specifications

well
badly

Comprehensibility that Spare part price lists
well
badly

 
Do you feel informed enough?
 yes 
no

What do you think, how we compar with our competitors?

Quality  better  same  more badly unknown
Delivery time  better  same  more badly unknown
Price-performance-ratio  better  same  more badly unknown
Service  better  same  more badly unknown
Employee responsebility  better  same  more badly unknown

How did you become attentive on us?
 Magazine advertising
Internet search engine
 Link on rowing sites
 Recommendation
 direct contact at a regatta
 Call/Mailing BBG
 by a fluke

What else can we improve?

Please you fill out the following data completely, all with * marked fields must be filled out, so that the form can be sent!

Personal Informationen:
*Age group:
*Function:
*Are you a new   customer?
  yes  no


FISA
Official Dealer: 
www.magikrowing.de
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BBG Bootsbau Berlin GmbH
Müggelseedamm 70, 12587 Berlin - Deutschland
Tel.: +49 (0) 30 / 64 55 374, Fax: +49 (0) 30 / 64 55 251
info@bbg-bootsbau.de
Qualitätsmanagement